Cookie Policy

Last Updated: 29/05/2026

Welcome to Ojoo. This Cookie Policy explains how Ojoo ("Ojoo", "Company", "we", "our", or "us") uses cookies and similar technologies when you access or use our websites, applications, low-code platform, no-code platform, ERP solutions, workflow automation services, APIs, mobile applications, and related services (collectively, the "Services").

Cookies and similar technologies help us provide, secure, maintain, improve, and personalize the Services. They also assist us in understanding how the Services are used, enhancing user experience, monitoring performance, maintaining security, and supporting business operations.

This Cookie Policy should be read together with our Privacy Policy and Terms of Service, which provide additional information regarding how we collect, use, process, disclose, and protect information.

By continuing to access or use the Services, you acknowledge and agree to the use of cookies and similar technologies as described in this Cookie Policy, subject to applicable laws and your available cookie preferences and settings.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website or use an online service. Cookies help websites remember information about your visit, preferences, authentication status, and interactions with the Services.

In addition to cookies, Ojoo may use similar technologies such as local storage, session identifiers, pixels, tracking technologies, log files, device identifiers, analytics tools, and related technologies to improve the Services and user experience.

2. Types of Cookies We Use

2.1 Essential Cookies

Essential cookies are necessary for the operation of the Services and cannot generally be disabled. These cookies support authentication, security, session management, access control, and core platform functionality.

2.2 Performance Cookies

Performance cookies help us understand how users interact with the Services by collecting information about usage patterns, system performance, functionality, and reliability.

2.3 Analytics Cookies

Analytics cookies help us measure usage, identify trends, improve user experience, optimize performance, and better understand how the Services are used.

2.4 Preference Cookies

Preference cookies allow the Services to remember settings and preferences such as language selection, interface customization, regional settings, and other user preferences.

2.5 Security Cookies

Security cookies help detect suspicious activities, prevent fraud, protect user accounts, maintain platform security, and safeguard the integrity of the Services.

2.6 Functional Cookies

Functional cookies enable enhanced functionality, integrations, workflow automation features, personalized experiences, and additional platform capabilities.

2.7 Session and Persistent Cookies

Some cookies are temporary and remain on your device only while your browser session is active ("Session Cookies"). Other cookies remain on your device for a longer period until they expire or are manually deleted ("Persistent Cookies").

3. How We Use Cookies

Ojoo may use cookies and similar technologies for the following purposes:

• Authenticating users and managing login sessions.
• Providing access to secure areas of the Services.
• Maintaining platform security and preventing unauthorized access.
• Remembering user preferences and settings.
• Improving website and application performance.
• Understanding usage patterns and user behavior.
• Monitoring service reliability and functionality.
• Supporting analytics and reporting activities.
• Enhancing customer experience and usability.
• Supporting integrations, automation, and platform features.
• Identifying, preventing, and responding to security incidents.

4. Third-Party Cookies

Ojoo may utilize trusted third-party service providers that use cookies or similar technologies to support analytics, security, authentication, communications, performance monitoring, payment processing, integrations, artificial intelligence features, and other operational functions.

Examples may include cloud service providers, analytics providers, payment processors, authentication providers, communication platforms, customer support tools, and artificial intelligence providers.

Third-party providers maintain their own privacy and cookie practices. Ojoo does not control third-party cookies and recommends reviewing the applicable privacy policies and cookie policies of such providers.

Ojoo may not currently utilize all categories of third-party services described in this Policy. References to such services are intended to cover current and future service offerings.

For Customer-hosted or on-premise deployments, the use of cookies, tracking technologies, analytics tools, and third-party services may be determined by the Customer's own infrastructure, configurations, and deployment environment.

5. Managing Cookies

Most web browsers allow users to manage, disable, block, delete, or restrict cookies through browser settings. Users may also manage cookie preferences through any cookie consent tools or preference centers made available by Ojoo.

Please note that disabling certain cookies may affect the functionality, security, availability, performance, or user experience of some features of the Services.

For more information regarding browser cookie controls, please consult the documentation provided by your browser vendor.

Where required by applicable law, Ojoo may provide cookie consent mechanisms, banners, or preference centers that allow users to manage their preferences for non-essential cookies and similar technologies.

5.1 Do Not Track Signals

Certain web browsers may provide "Do Not Track" signals or similar privacy preferences. Because there is currently no universally accepted industry standard for responding to such signals, Ojoo may not respond to all Do Not Track requests unless required by applicable law.

6. Changes to This Cookie Policy

Ojoo may update, modify, revise, or replace this Cookie Policy from time to time to reflect changes in technology, legal requirements, business practices, security measures, or the Services.

Updated versions will be posted on our website together with the revised effective date. Users are encouraged to periodically review this Cookie Policy to remain informed about our use of cookies and similar technologies.

Continued use of the Services after changes become effective constitutes acknowledgment of the updated Cookie Policy to the extent permitted by applicable law.

7. Contact Information

If you have any questions regarding this Cookie Policy or our use of cookies and similar technologies, please contact us:

This Cookie Policy is effective as of the Last Updated date stated above and applies to all Services provided by Ojoo unless otherwise specified in a separate agreement, privacy notice, or contractual commitment.